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Fry Steel Company

Duties & Responsibilities:

• Customer Relationship Management:
  • Cultivate and maintain strong relationships with current clients, understanding their unique requirements and preferences.
  • Act as a primary point of contact for clients and address their concerns or inquiries promptly and professionally.
• Prospecting and Lead Generation:
  • Identify and target potential customers within the assigned territory through research, networking, and referrals.
  • Conduct cold calls and outreach to generate new sales leads.
• Sales Presentations:
  • Present and demonstrate metal products and services to prospective clients, highlighting their features, benefits, and applications.
  • Tailor sales pitches to match the specific needs and interests of each client.
• Product Knowledge:
  • Develop a comprehensive understanding of the company's metal products, including technical specifications and quality standards.
  • Provide expert guidance to clients on product selection and customization options.
• Quoting and Pricing:
  • Prepare accurate and competitive price quotations in consultation with the sales team and management.
  • Negotiate pricing and contract terms with clients to secure profitable deals.
• Territory Management:
  • Effectively manage and prioritize sales activities within the assigned territory to maximize sales growth.
  • Create and maintain a territory plan to ensure consistent coverage and outreach.
• Sales Reporting:
  • Maintain detailed records of client interactions, sales activities, and prospects using CRM software.
  • Generate regular reports for management to track progress and sales performance.
• Market Intelligence:
  • Stay informed about industry trends, competitor activities, and market developments.
  • Provide feedback and insights to the sales and marketing teams to adapt strategies accordingly.
• Goal Achievement:
  • Set and work towards achieving sales targets and quotas established by the company.
  • Continuously assess progress and adjust sales strategies to meet or exceed goals.
• Customer Support:
  • Collaborate with customer service and operations teams to ensure seamless order fulfillment and customer satisfaction.
  • Address any post-sale issues or concerns to maintain strong client relationships.

Required & Preferred Qualifications:

• Must reside in the Ventura and/or San Fernando Valley Area (no relocation assistance will be offered).
• 5 - 10 years of relevant sales experience within the metals industry required.
• High School diploma/GED required, bachelor’s degree preferred in business, marketing, or a related field (or equivalent work experience).

• Must possess a Valid Driver’s License and be able to meet company insurability standards.
• Proficiency in using CRM software and sales tools.
• Ability to travel extensively within the assigned territory.
• Knowledge of principles and methods for showing, promoting, and selling products or services required.
• Knowledge of principles and processes for providing customer service required.
• Knowledge of raw materials, production processes, quality control, and other techniques for maximizing the effective processing and distribution of material required.
• Understanding of company product(s) and their uses required.
• Knowledge of the metals industry required.
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public required.
• Ability to multi-task, prioritize, and manage time effectively required.
• Excellent oral and written communication skills, particularly a strong virtual presence and listening skills required.
• Strong analytical and problem-solving skills required.
• Ability to make sound decisions based on a combination of factors including analysis, knowledge and experience, and judgment required.
• Ability to initiate and maintain cooperative relationships with co-workers and customers required.
• Strong computer proficiency and working knowledge of Microsoft applications required.

Duties & Responsibilities:

• Customer Engagement:
  • Establish and maintain strong relationships with customers by understanding their needs and requirements.
  • Respond to customer inquiries promptly, providing product information, pricing, and technical specifications.
• Sales and Lead Generation:
  • Identify potential customers and generate sales leads through various methods, following up on large quotes, emails, and referrals.
  • Conduct market research to identify trends, competitors, and opportunities for growth.
• Product Knowledge:
  • Develop a deep understanding of the company's metal products, including their features, benefits, and applications.
  • Educate customers about the quality, durability, and performance of the metal products.
• Quoting and Pricing:
  • Prepare accurate and competitive price quotations for customers.
  • Negotiate pricing and terms to close deals while maintaining profitability.
• Order Processing:
  • Process customer orders accurately and efficiently, ensuring all details are correct.
  • Coordinate with other departments, such as production and shipping, to fulfill orders on time.
• Sales Tracking:
  • Maintain sales records and track customer interactions.
• Customer Support:
  • Address customer concerns, complaints, or issues in a timely and professional manner.
  • Collaborate with customer service teams to ensure customer satisfaction.
• Goal Achievement:
  • Work towards achieving and exceeding sales targets and quotas set by the company.
  • Continuously seek opportunities to upsell or cross-sell additional products and services.
• Market Feedback:
  • Gather feedback from customers regarding product quality, performance, and market trends.
  • Share market insights and feedback with the sales and product development teams.

Required & Preferred Qualifications:

• Minimum of 2 years’ sales experience in the metals industry or associate degree required.

• Strong phone presence and listening skills.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize and manage time effectively.
• Ability to apply mathematical concepts such as fractions, multiplication, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Duties & Responsibilities:

• Reads job specifications to determine machine adjustments and material requirements. Follows order filling procedure.
• Measures workpiece dimensions to determine accuracy of machine operation.
• Completes filling out work order and production sheets with all necessary information (lot number, tag number, P.O., packaging information.) Cuts from and returns to rem stock.
• Uses chop saw to fill orders.
• Observes machine operation to detect work piece defects or machine malfunction.
• Performs preventative maintenance such as oiling machines.
• Reports and irregularities to supervisor for direction.
• Maintains work area in a clean, safe, and orderly condition.
• Wears a hard hat, safety shoes, and safety glasses.

Required & Preferred Qualifications:

• High School diploma or equivalent.
• One to three months related experience or training.

• 2-5 years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities required.
• Warehousing and material handling experience preferred.
• Experience setting up, operating, and troubleshooting saws preferred.
• Ability to show adequate manual dexterity, finger dexterity, arm-hand steadiness, and multi-limb coordination required.
• Basic measurement skills, including taking, converting, and/or using measurements of length, width, height, and weight to perform basic math computations correctly required.
• Basic arithmetic skills to calculate and convert decimals and fractions required.
• Basic computer proficiency and working knowledge of software applications required.
• Ability to multi-task, prioritize, and manage time effectively required.
• Ability to make sound decisions based on a combination of factors including knowledge, experience, and judgment required.
• Ability to develop and maintain good working relationships with supervisors and co-workers required.
• Ability to speak and read in English and comprehend documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Operate forklift, overhead crane and other equipment and tools necessary to perform the job.
• Ability to read a tape measure, caliper and micrometer.
• Interpret instructions in written, oral, diagram or schedule
• Ability to deal with standardized situations with only occasional variance.
• Must adhere to all safety rules.

Duties & Responsibilities:

• Reads job specifications to determine machine adjustments and material requirements. Follows order filling procedure.
• Measures workpiece dimensions to determine accuracy of machine operation.
• Completes filling out work order and production sheets with all necessary information (lot number, tag number, P.O., packaging information.)
• Uses chop saw to fill orders.
• Performs preventative maintenance such as sweeping, cleaning nail guns.
• Reports irregularities to supervisor for direction.
• Maintains work area in a clean, safe, and orderly condition.
• Wears a hard hat, safety shoes, safety glasses, chin strap as needed.
• Receives, places/returns items into stock inventory locations.

Required & Preferred Qualifications:

• High School diploma or equivalent.
• One to three months related experience or training.

• 0-5 years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities required.
• Must possess a Valid Drivers License.
• Warehousing and material handling experience preferred.
• Certification to operate all required motorized material handling and rigging equipment preferred but not required
• Ability to speak and read in English and comprehend documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Operate forklift, overhead crane, climb up and down ladders, and other equipment also to use tools necessary to perform the job, such as banders, nail guns or saws.
• Basic measurement skills, including taking, converting, and/or using measurements of length, width, height, and weight to perform basic math computations correctly required.
• Ability to read a tape measure, caliper and micrometer.
• Interpret instructions in written, oral, diagram or schedule.
• Ability to deal with standardized situations with only occasional variance.
• Must adhere to all safety rules.
• Ability to multi-task, prioritize, and manage time effectively required.
• Ability to make sound decisions based on a combination of factors including knowledge, experience, and judgment required.
• Ability to develop and maintain good working relationships with supervisors and co-workers required.