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Frequently Asked Questions

Q: What hours are the Fry Sales Staff available on the phone?
A: You may talk to our sales staff Monday thru Thursday from 6:30AM-6PM PST and Fridays 6:30AM-5:30PM PST

Q: What are your office hours of operation?
A: Our office is opened from 8AM until 6PM Monday thru Friday.

Q: Where are you located?
A: We are located at 13325 Molette Street in Santa Fe Springs, California. Please click on “Delivery Map” below.

Q: Do you have a minimum order?
A: We have no minimum order.

Q: Do you sell to the general public?
A: Yes, we sell to anyone.

Q: How soon will I receive a Quotation?
A: Fry Steel prides itself in quoting prices promptly, either by telephone, facsimile or mailed written requests.

Q: What are your payment terms?
A: We accept MasterCard, Visa, and American Express, COD or open a credit account.

Q: How do I apply for an account?
A: Download a credit application from our site, fill it out, and fax it in.

Q: Do you have walk-in service?
A: Most orders take some time to process. We recommend first calling ahead.

Q: Do you sell just full bars?
A: We will cut to your desired lengths.

Q: How will you ship my order?
A: We have a fleet of thirty two trucks that deliver throughout Southern California. We ship to the rest of the world by all major carriers.

Q: How soon will I receive my order?
A: Within the Southern California service area we deliver right to your door the very next business day. All other major carrier orders ship within 24 hours

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